Privacy Policy

Introduction

Kheriox Technologies Pty Ltd ("we", "us", "our", ABN 97 638 038 454) is a cloud and DevOps consultancy based at Spring Mountain, QLD 4300, Australia, working with clients worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit kheriox.tech or contact us, and the rights you have over your personal information.

We are committed to handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). Where the European Union General Data Protection Regulation (GDPR) or similar international privacy laws apply to you, we also aim to meet those obligations.

Information we collect

Information you provide. When you get in touch through our contact form or by email, we collect the details you choose to share — typically your name, email address, phone number, company, and the contents of your enquiry.

Technical information. Our hosting infrastructure automatically records limited technical data such as your IP address, browser type, device information, and the pages you view. We use this data to keep the site secure, reliable, and functioning correctly.

Cookies and local storage

We use only essential, functional storage — for example, remembering your light or dark theme preference. We do not use third-party analytics, advertising, or tracking cookies, and we do not build advertising profiles about you. You can clear this storage at any time through your browser settings.

How we use your information

We use the information we collect to:

• Respond to your enquiries and communicate with you.
• Provide, administer, and improve our consulting services.
• Maintain the security, integrity, and performance of our site.
• Meet our legal, regulatory, and contractual obligations.

We do not use your information for automated decision-making that produces legal or similarly significant effects.

Legal bases for processing (GDPR)

Where the GDPR applies, we rely on one or more of the following legal bases to process your personal information: your consent; the performance of a contract with you; compliance with a legal obligation; and our legitimate interests in operating and securing our business, provided those interests are not overridden by your rights.

How we share information

We do not sell your personal information, and we do not share it with third parties for their own marketing. We may share information only:

• With trusted service providers who help us operate our business — such as website hosting and email providers — under obligations of confidentiality and only as needed to provide their service.
• Where required by law, regulation, legal process, or an enforceable government request.
• To protect the rights, property, or safety of Kheriox Technologies Pty Ltd, our clients, or others.

International data transfers

We operate from Australia and work with clients worldwide. As a result, your information may be stored or processed in countries other than your own, including by our service providers. Where we transfer personal information across borders, we take reasonable steps to ensure it remains protected in line with this policy and applicable law.

Data retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy — for example, to respond to and follow up on your enquiry — and to meet our legal, accounting, or reporting obligations. When it is no longer needed, we securely delete or anonymise it.

Data security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure, and alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your rights

Depending on where you live, you may have the following rights in relation to your personal information:

• Access the personal information we hold about you and request a copy of it.
• Ask us to correct information that is inaccurate, incomplete, or out of date.
• Request deletion of your personal information where we have no lawful reason to keep it.
• Object to, or ask us to restrict, certain processing of your information.
• Request a portable copy of information you provided to us (data portability).
• Withdraw your consent at any time, where our processing relies on consent.

To exercise any of these rights, contact us using the details below. If you are in Australia and are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC). If you are in the EU or EEA, you may lodge a complaint with your local data protection supervisory authority.

Third-party links

Our website may contain links to external sites that we do not operate or control. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any site you visit.

Children’s privacy

Our website and services are intended for businesses and professionals and are not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact us

If you have any questions about this Privacy Policy, or would like to exercise your privacy rights, please contact us at:

Kheriox Technologies Pty Ltd
Spring Mountain, QLD 4300, Australia
ABN 97 638 038 454
info@kheriox.tech